Is your customer service really that good?
Yes. Voice Carrier has the best customer service in the industry. Our response time averages 0.4 hours and we have a 98-100% Zendesk satisfaction rating month to month.
Is it really free?
Yes! Voice Carrier Customer Support is really free. We’ve always included unlimited, live help to all our customers. No recordings or endless holds.
How long will it be free?
Forever! To infinity and beyond. Till the cows come home. However you want to say it.
Can I buy Premium support?
No. We don’t have support levels. We think every customer is as important as the next. Everyone is Premium.
How easy is it to reach customer support?
See that little green button on the bottom right of your screen. The one that says “Help”. We be there. You can also call 888-830-6230 or email firstname.lastname@example.org. We’re always here. 24/7/365
Who will I talk to?
You will speak to a primary support specialists directly. We don’t have layers of support teams or call escalations that waste your time.
What is the meaning of life?
We get that question a lot. It comes with the job. Most customers are happy with 42. Otherwise, we suggest you ask Alexa or Siri. Don’t bother with Hal 9000 or KITT. They won’t cave. We tried.