You can only use a cellphone for a single incoming call. If you get another call, or if your cellphone is off, the call goes right to voicemail. Your phone will only take one voicemail message at a time.
You can only forward your calls. You can’t transfer calls to someone else. You can’t put someone on hold for a moment to talk with a coworker.
You may not want to give out your personal number. Your cellphone will ring all the time, day and night. You can’t turn it off because you might get a personal emergency call.
You need a lot more than this to run your business.
When someone calls your business, you want them to hear a comforting, helpful message. For example,
“If this is an emergency, please hang up and dial 911.”
“At Voice Carrier we’re still here for you. Wait times may be longer. If this isn’t urgent, please go to our website to contact us.”
“For sales press 1. For technical support, press 3. For accounting and billing, press 2.”
“We hope you and yours are well during this crisis.”
“Do you have telephone service with someone else, not Voice Carrier? Your telephone system isn’t doing what you need? Press 1 for sales. Drew and his team will get your company back up and running within 72 hours.”
Everyone is working outside your office? Take a desk phone home with you. It works just like it did in the office.
Tomorrow I’m going to tell you how to make it much easier to keep talking when no one is in the office.
Please remember this isn’t new to us. We haven’t had an office for years.
We’re not figuring this out. We know how to do this. We know how to get you back to work.
If you can’t use your office telephone system right now, or if it won’t do something you need, please call sales at Sales 855-456-8647. Drew and his team will get you back up and running in 72 hours or less.
Voice Carrier is a licensed telephone company providing Better Phone Service to thousands of happy customers for over a decade—with no office!