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  • Admin + Operation

    Assign & Manage Extensions

    Call Charging Tables for Customized Billing Rates*

    Assign Features by Extension

    ATAs & SIP Phones*

    Web-Based Configuration

    Backup/Restore All System Settings

    Call Accounting Output (SMDR/CDR)

    Call Analytics

    Call Logs

    Online Account Management

    Review Call History by Extension

    Number Porting*

    Hold Music (upload to customize)

    Directories (placed, received, missed calls)

    Interactive Voicemail Configuration

    Review Payment History

    Business Features

    Unlimited Extensions

    Abbreviated Dial Access

    Auto-Attendant(s)

    IVR Menus & Personalized Messages*

    Call Detail Record Interface*

    Message Waiting Indicator

    Simultaneous Ring

    Call Analytics

    Call Logs

    Call Return

    Call Screening

    Multiple Ring Tone

    Ring Back Support*

    Speed Dial

    Forward Voicemail to Email

    Click to Dial

    Custom Messages

    Custom Greetings

    Custom Schedules

    Dial by Extension

    Mute from Speakerphone/ Handset

    Voicemail

    Direct Inward/Outward Dialing

    Call Directories

    VFax*

    Fax to Email*

    Last Number Redial

    On-Hook Dialing

    911 SMS Alerts (e911)*

    Soft Phone Compatible

    Call Center

    Advanced Ring Strategies

    Custom Queue Hold Message

    Custom Queue Hold Music

    Escape from Call Queue

    Queue Call Barge*

    Queue Call Recording*

    Queue Call Spy*

    Report Caller Hold Time

    Unlimited Call Queues*

    Wait Time Announcement

    Queue Call Whisper*

    Pre-Call Announcement

    Agent Login/Logout

    Call Management

    Auto-Divert

    Auto-Reject

    Call Forward (busy, no answer, on/off net)

    Call History

    Call Hold & Retrieve

    Call Park/Call Pickup

    Call Queues*

    Call Routing

    Call Screening

    Call Transfer (blind, consultative, direct)

    Call Waiting

    Caller ID Block

    Caller ID (external & internal)

    Dynamic Caller ID

    Caller ID: Station-to-Station (CLID/CNID)

    Caller ID Name (CNAM) on Incoming/Outgoing Calls*

    Direct Inward/Outward Dialing

    Do Not Disturb

    Extension Transfers

    Find Me/Follow Me

    Missed Call Notification

    Multiple Calls Per Line

    Multi-Call Park Groups within Same PBX*

    Outgoing Call Blocking

    Direct Trunk Access

    Conference + Collaboration

    Unlimited Conference Lines

    Meet Me Conference Bridge

    Ring Groups

    Three-Way Conferencing

    Full Duplex Speakerphones

    Hospitality

    Auto-Attendant

    Automatic Call Distribution for Reservation Desks

    Automatic Restrictions Based on Room Status

    Central Reservation System

    Check-In/Check-Out Functionality*

    Customer Service Record

    Direct Inward/Outward Dialing

     Interface to Property Management Systems (PMS)*

    Integrated Voicemail for Hotel Guests

    Night Service

    Hotelier Property Management System Interface*

    Web/Phone-Based Wakeup Call Management

    Recorded Announcements

    PMS Link to Front of House System*

    Suite Grouping (Multiple Rooms Appear as One)

    Two-Way PMS Interface for Automatic Posting of Guest Telephone Charges*

    Phone Numbers

    Direct Phone Numbers

    International Calling*

    Local Phone Numbers

    Number Porting*

    Toll-Free 800 Numbers*

    Simplified North American Numbering Plan

    Support + Security

    24×7 Hardware Support

    24×7 Network Monitoring

    24×7 PBX Monitoring

    24×7 US-Based Support

    Full Redundancy

    Duplicated On-Site & Cloud PBX*

    Power Fail/Emergency Line Capabilities

    Unified Device & System Configuration

    Otis

    OTIS

    COMING SOON!

    All Features

    24×7 Hardware Support

    24×7 Network Monitoring

    24×7 PBX Monitoring

    24×7 US-Based Support

    911 SMS Alerts (e911)*

    Abbreviated Dial Access

    Advanced Ring Strategies

    Agent Login/Logout

    Assign & Manage Extensions

    Assign Features by Extension

    ATAs & SIP Phones*

    Auto-Attendant(s)

    Auto-Divert

    Auto-Reject

    Automatic Call Distribution for Reservation Desks

    Automatic Restrictions Based on Room Status

    Back-Up/Restore All System Settings

    Call Accounting Output (SMDR/CDR)

    Call Analytics

    Call Charging Tables For Customized Billing Rates*

    Call Detail Record Interface*

    Call Directories

    Call Forward (busy, no answer, on/off net)

    Call History

    Call Hold & Retrieve

    Call Logs

    Call Park/Call Pickup

    Call Queues*

    Call Return

    Call Routing

    Call Screening

    Call Transfer (blind, consultative, direct)

    Call Waiting

    Caller ID (external and internal)

    Caller ID Block

    Caller ID Name (CNAM) on Incoming/Outgoing Calls*

    Caller ID: Station-to-Station (CLID/CNID)

    Central Reservation System

    Check-In/Check-Out Functionality*

    Click to Dial

    Conferencing Bridge

    Custom Greetings

    Custom Messages

    Custom Queue Hold Message

    Custom Queue Hold Music

    Custom Schedules

    Customer Service Record

    Dial by Extension

    Direct Inward/Outward Dialing

    Direct Phone Numbers

    Direct Trunk Access

    Directories (placed, received, missed calls)

    Do Not Disturb

    Duplicated On-Premise PBX*

    Dynamic Caller ID

    Escape from Call Queue

    Extension Transfers

    Fax to Email*

    Find Me/Follow Me

    Forward Voicemail Messages to Email

    Full Duplex Speakerphones

    Full Redundancy

    Fully Managed

    Hold Music (Upload to Customize)

    Integrated Voicemail for Hotel Guests

    Interactive Voicemail Configuration

    Interface to Property Management Systems (PMS)*

    International Calling*

    IVR Menus & Personalized Messages*

    Last Number Redial

    Local Phone Numbers

    Unlimited Conference Lines

    Message Waiting Indicator

    Missed Call Notification

    Multi Call Park Groups Within Same PBX*

    Multiple Calls Per Line

    Multiple Ring Tone

    Mute from Speakerphone/Handset

    Night Service

    No Premises Wiring

    Number Porting*

    On-Hook Dialing

    Online Account Management

    Outgoing Call Blocking

    PMS Link to Front of House System*

    Power Fail/Emergency Line Capabilities

    Pre-Call Announcement

    Pre-Programmed Phones

    Queue Call Barge*

    Queue Call Recording*

    Queue Call Spy*

    Queue Call Whisper*

    Recorded Announcements

    Report Caller Hold Time

    Review Call History by Extension

    Review Payment History

    Ring Back Support*

    Ring Groups

    Simplified North American Numbering Plan

    Simultaneous Ring

    Soft-Phone Compatible

    Speed Dial

    Suite Grouping

    Three-Way Conferencing

    Toll-Free 800 Numbers*

    Unified Device & System Configuration

    Unlimited Call Queues*

    Unlimited Extensions

    VFax*

    Voicemail

    Wait Time Announcement

    Web-Based Configuration

    Web/Phone-Based Wakeup Call Management*

    Standard Features

    24×7 Hardware Support

    24×7 Network Monitoring

    24×7 PBX Monitoring

    24×7 US-Based Support

    Abbreviated Dial Access

    Advanced Ring Strategies

    Agent Login/Logout

    Assign & Manage Extensions

    Assign Features by Extension

    Auto-Attendant(s)

    Auto-Divert

    Auto-Reject

    Automatic Call Distribution for Reservation Desks

    Automatic Restrictions Based on Room Status

    Back-Up/Restore All System Settings

    Call Accounting Output (SMDR/CDR)

    Call Analytics

    Call Directories

    Call Forward (busy, no answer, on/off net)

    Call History

    Call Hold & Retrieve

    Call Logs

    Call Park/Call Pickup

    Call Return

    Call Routing

    Call Screening

    Call Transfer (blind, consultative, direct)

    Call Waiting

    Caller ID (external and internal)

    Caller ID Block

    Caller ID: Station-to-Station (CLID/CNID)

    Central Reservation System

    Click to Dial

    Conferencing Bridge

    Custom Greetings

    Custom Messages

    Custom Queue Hold Message

    Custom Queue Hold Music

    Custom Schedules

    Customer Service Record

    Dial by Extension

    Direct Inward/Outward Dialing

    Direct Phone Numbers

    Direct Trunk Access

    Directories (placed, received, missed calls)

    Do Not Disturb

    Dynamic Caller ID

    Escape from Call Queue

    Extension Transfers

    Find Me/Follow Me

    Forward Voicemail Messages to Email

    Full Duplex Speakerphones

    Full Redundancy

    Fully Managed

    Hold Music (Upload to Customize)

    Integrated Voicemail for Hotel Guests

    Interactive Voicemail Configuration

    Last Number Redial

    Local Phone Numbers

    Unlimited Conference Lines

    Message Waiting Indicator

    Missed Call Notification

    Multiple Calls Per Line

    Multiple Ring Tone

    Mute from Speakerphone/Handset

    Night Service

    No Premises Wiring

    On-Hook Dialing

    Online Account Management

    Outgoing Call Blocking

    Power Fail/Emergency Line Capabilities

    Pre-Call Announcement

    Pre-Programmed Phones

    Recorded Announcements

    Report Caller Hold Time

    Review Call History by Extension

    Review Payment History

    Ring Groups

    Simplified North
    American Numbering Plan

    Simultaneous Ring

    Soft-Phone Compatible

    Speed Dial

    Suite Grouping (Multiple Rooms Appear as One)

    Three-Way Conferencing

    Unified Device & System Configuration

    Unlimited Extensions

    Voicemail

    Wait Time Announcement

    Web-Based Configuration


    Optional Features*

    911 SMS Alerts (e911)*

    ATAs & SIP Phones*

    Call Charging Tables for Customized Billing Rates*

    Call Detail Record Interface*

    Call Queues*

    Caller ID Name (CNAM) on Incoming/Outgoing Calls*

    Check-In/Check-Out Functionality*

    Fax to Email*

    Interface to Property Management Systems (PMS)*

    International Calling*

    IVR Menus & Personalized Messages*

    Multi-Call Park Groups within Same PBX*

    Number Porting*

    PMS Link to Front of House System*

    Queue Call Barge*

    Queue Call Recording*

    Queue Call Spy*

    Queue Call Whisper*

    Ring Back Support*

    Toll-Free 800 Numbers*

    Two-Way PMS Interface for Automatic Posting of Guest Telephone Charges*

    Unlimited Call Queues*

    vFax*

    What can Voice Carrier phone systems really do?

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TOLL-FREE

888-830-6230

DIRECT

650-376-1200

EMAIL

info@voicecarrier.com