Voice Carrier has been providing ground-breaking phone service since 2007. The desire to provide a superior, unified telecommunication experience drives our mission. It’s a matter of pride and determination to exceed the needs of our customers. Our cloud-based phone systems inherently cost less than traditional systems—and we pass the savings on to our customers. It’s simply a more powerful way to connect, at a much lower cost.
At Voice Carrier, we really do love our customers. That’s why we’ve always included free, live customer service. Steve, Christina, Bruce — our entire support team — are right here in the United States ready to give a hand 24/7/365. You see, we’re not just here to make a buck, although a few would be nice. We’re here to help our clients achieve their highest business goals. And yes, we love engineering technology that delivers your voice at a lower cost per word. After all, work should be an outlet for greatness. But, what makes us happiest is knowing all this ‘nerd time’ makes life better for our clients. Seeing faces light up when we show them all the cool bells and whistles included in their new system tells the story. It gets them every time….and us!
Voice Carrier is headquartered in San Jose, California; among the leaders and best techies in Silicon Valley. Our executives are trailblazers in telecommunication technology. Paul is our Founder, CEO and Chief Techie. He’s been building telephone systems and advancing the technology for over 30 years. Paul even “wrote the book” on it back in 2004 with VoIP Telephony with Asterisk. It’s totally geeky too.
Our groundbreaking technology, genuine approach, and unwavering commitment to excellence differentiates us from all others. It’s always been a matter of pride and it always will be.
Team Voice Carrier
Meet Our Executive Team
Our executive team has nearly 100 years of combined industry knowledge. Each member brings the expertise, judgment, and leadership to Voice Carrier. A broad diversity of thought and experience ensures that we deliver telephone services that exceed our customer’s needs.
Paul Mahler, Chief Executive Officer and Founder
To say that Paul is a business systems architect is an understatement. He has worked in the computer and telecommunications industries for over 40 years creating systems for telecommunications, networking, security, VoIP, systems integration and cloud computing. As a specialist in the architecture and implementation of mission-critical business systems, Paul is proficient in relational databases, entity relationship modeling, agile development and large-scale business system integration, as well as UML and model driven architectures. His clients have included AT&T, Pacific Bell, Verizon and Visa.
Paul began his career in Silicon Valley as the founder of Horizon Software systems, one of the very first software applications developer for the UNIX operating system. He has worked as an engineer and manager for companies including Cisco, Google, Charles Schwab, Verizon, Wells Fargo, Kaiser Foundation, Visa, PacBell, Informix, Oracle, DHL, Lawrence Labs and venture capital startups. Early in his career, Paul was a rocket scientist for NASA using the Navier–Stokes equations for computational modeling and computer animation of hypersonic fluid flows through de laval nozzles.
He is the author of several books about telecommunication systems, including VoIP Telephony with Asterisk (Signate, 2004) – the first comprehensive guide to Asterisk – as well as computer languages, relational database theory and practice, programming environments, and client-server technology. He has also published a wide variety of computer articles, manuals and technical briefs.
Paul has a B.A. at honors from the University of California-Berkeley in Philosophy of Science. He completed four years in the Ph.D. program of Biophysics at Berkeley and the graduate program of Medical Information Sciences at the University of California-San Francisco.
Paul is an avid reader, writer, horseman, and overall techie. He is a member of the San Mateo County Mounted Patrol, holds a Professional Peace Officers Certification through the State of California Peace Officer Standards and Training Commission (P.O.S.T.), engages in the philosophical sciences and history and enjoys his farm with his wife, three horses and countless dogs.
Steve Futrell, Executive Vice President
Steve has over 30 years of experience developing and delivering communication technology solutions for the hospitality industry, specifically on-premise and cloud-based PBX design, wired and wireless HSIA (high-speed internet access) solutions, video over IP, DSL, and IPTV (internet protocol television) solutions.
Steve has a broad background in engineering management, telecommunications, and system design. Prior to joining Voice Carrier, he was the co-founder of Blue Mountain Software where they pioneered new hosted telecom systems for the hospitality industry. The company filed patents on a new system with a variable-cost model in which hotels only pay for phone service on a per-room basis when occupied. The company also developed a Find-Me Follow-Me system that provides hotel guests “VoIP to the room” service from any hotel room in the world. Blue Mountain built a base of 800+ hotels and was sold in 2005.
During his eleven years as design engineer at Hitachi America’s PBX Division, Steve was responsible for developing hardware and software, as well as writing PMS interface code. His specialties include converged network design and internet protocol television (IPTV) implementation.
A graduate of Georgia Institute of Technology, Steve has earned a reputation for solving and assisting the most complex and challenging hotel technology issues.